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What We’ve Learnt This Week – 23.04.2018

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04 23, 2018 | Posted in Car Dealer Blog | 0 comments and Cox Automotive News: updates lead management tool as 22% of car sales enquiries go unanswered – AM Online

  • has updated its lead management tool, The Eye, to assist “extremely busy” car dealers after it emerged that 22% of calls to dealers go unanswered
  • In March 2018, 22% of telephone enquiries went unanswered by dealers


Cox Automotive promotes Kieran TeeBoon to managing director of Dealer Auction – AM Online

  • Cox Automotive has announced the promotion of Kieran TeeBoon to the post of managing director at Dealer Auction.
  • TeeBoon, who has been with Cox Automotive for five years, will move to the role from his current role as operations director
  • Prior to Dealer Auction, TeeBoon worked with dealerships including Francis Seat and Listers


Dealer used car margins decline in ‘challenging’ first quarter – Motor Trader

  • Used car dealers experienced a ‘challenging’ first quarter with the majority, 69%, saying their margin had fallen year on year.
  • Compared to Q1 last year, 59% of dealers noted a deterioration in retail demand, 40% said finance penetration was lower and 60% said physical footfall had fallen, according to Philip Nothard, head of external relations with Cox Automotive
  • The vast majority of dealers, 86%, said target pressures were resulting in higher levels of pre-registered cars hitting the market while 60% said the scrappage schemes on offer from carmakers were sucking sub-£2,000 cars out of the market


Industry News:

EVs present car dealers ‘massive profit opportunity’ after used values rocket 41% in Q1 – AM Online

  • Electric vehicle used values rose by 41% during Q1 of 2018 as the overall average used car value rose by 5.3%, according to Autorola
  • The findings, derived from data related to sales completed via Autorola’s online platform, showed that the average selling price of an EV was up to £19,789 from Q4 2017’s £13,981


BCA sells a million vehicles in a year for the first time – Car Dealer

  • For the first time on record, BCA has sold a million vehicles in the UK in a 12-month period
  • The record fell during the 1,000-vehicle BMW Mega Sale staged at BCA’s Perry Barr remarketing centre in March


Shpock launches new online platform to help dealers reach a wider audience – Car Dealer

  • Shpock has launched a new online platform for car dealers to reach a wider audience
  • The marketplace app’s new platform, called Shpock+ Motors, has up to 700,000 unique monthly users in the UK, and allows British dealers to reach a huge nationwide audience in just a few seconds
  • Shpock already averages more than five million car searches every month, making it one of the top three private car marketplaces in the UK


Most searched for cars on week-on-week:

  1. Ford Fiesta
  2. Volkswagen Golf
  3. Ford Focus
  4. Vauxhall Corsa
  5. BMW 3 Series


Days in stock by vehicle type on

  1. Lower Medium – 28
  2. Supermini – 32
  3. Medium – 32
  4. 4×4 – 36
  5. Estate – 36

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